The Can’t-Lose Guarantee — Terms & Conditions

1. Eligibility

• Guarantee applies only to new paid accounts during their first 30 days of service.
• You must maintain an active paid subscription for the full 30-day period.

2. Your Part

• You agree to comment at least twice on every homeowner post we send you during the 30-day guarantee period.
• The two comments must be made from two different Nextdoor accounts associated with your business (for example: you and an employee, or two distinct business profiles).
• Comments must be relevant and visible on the homeowner’s post (not just “following,” emojis, or single-word fillers).

3. Our Part

• If you meet the requirements above and do not land a job, we will:
• Refund your subscription payment, and
• Pay you an additional $250 cash.

4. Verification

• To request a refund and payout, simply complete the short claim form here: CLAIM REQUEST.
• Our team will review and confirm eligibility.

5. Exclusions

• Guarantee does not apply if you miss even one homeowner post during the 30 days. (We can only guarantee results if you fully participate.)
• Guarantee applies only once, per business.
• Guarantee is limited to the first 30 days of paid service.

6. Payment of Guarantee

• Refunds and payouts are issued within 14 business days after claim approval.
• Payouts are sent via the same method as your subscription payment unless otherwise arranged.

Bottom line: If you show up and do the work, you either get jobs or you get paid. That’s why we call it the Can’t-Lose Guarantee.